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Domestic
Sub-Contractor Contract Agreement

Terms & Conditions of Service 

This Subcontractor Agreement (“Agreement”) is made between Killermont Cleaning Ltd (“Contractor”) and the individual identified above (“Subcontractor”), collectively referred to as the “Parties.”

1. Agreement

The Subcontractor acknowledges that all work performed under this Agreement must comply with the Contractor’s current policies, procedures, and agreements with Clients.

2. Services Provided

The Subcontractor will provide cleaning and housekeeping services for domestic Clients assigned by the Contractor. Services must be performed in accordance with the Contractor’s Handbook, training documents, and applicable laws or regulations.

3. Responsibilities

The Subcontractor must use all Contractor-provided cleaning products correctly.

Unauthorized use of products or agreements with Clients will be the Subcontractor’s responsibility and not covered by Contractor insurance.

4. Equipment

Equipment required to complete services (vacuum cleaners, mops, buckets, etc.) is the responsibility of the Client.

Subcontractor must ensure safe working practices and comply with all health & safety requirements while on Client premises.

5. Travel

Travel costs to Client locations are the Subcontractor’s responsibility unless prior written agreement is obtained from the Contractor.

6. Attachments

Any schedules or supplementary information provided by the Contractor are part of this Agreement.

7. Location

Service locations will be assigned by the Contractor and agreed with the Subcontractor prior to starting work.

8. Commencement Date

Subcontractor may only begin work once all necessary paperwork, including right to work in the UK, has been completed and submitted.

9. Training

Subcontractor must perform services in accordance with the Contractor Handbook and training documents and must be legally capable of performing the assigned work.

10. Payment 

Rate: £14.00 per hour maximum, for domestic cleaning services.

Subcontractor must submit hours worked by 5pm each Friday.

Payment will be made on the next scheduled weekly payment run (Monday).

Subcontractor is responsible for all taxes, National Insurance, and statutory obligations.

Payment may be withheld for incomplete or unsatisfactory work.

11. Hourly Rate 

The £14/hr rate applies from 1 December 2023 onward and is the maximum payable under this Agreement, regardless of any previous arrangements.

12. Hours Worked and Trave

Payment is only for hours agreed in advance and actually worked.

Additional hours without prior approval are at the Subcontractor’s expense.

Travel time is not payable unless pre-approved.

Failure to comply may result in adjustments or termination.

13. Unsatisfactory Services 

If Services do not meet agreed standards, the Contractor will notify the Subcontractor in writing.

The Subcontractor has 48 hours to rectify the issue or provide an agreed alternative solution to avoid disruption to the Client.

If unresolved, payment may be adjusted, and disputes handled in good faith.

14. Subcontracting

Subcontractor may not subcontract any Services under this Agreement without prior written approval from the Contractor.

15. Insurance 

Contractor provides Public Liability insurance for authorized Services performed by Subcontractor or approved substitutes.

Subcontractor is responsible for any damages or injury caused by failure to comply with procedures.

Unauthorized work is not covered.

16. Termination of Agreement

Either party may terminate with 7 business days’ written notice.

Subcontractor must return all Contractor property, including Client keys, within 24 hours.

Final payment for services performed up to termination will be made on the next scheduled payment run (Monday), once property is returned.

Disputes will be resolved in good faith; no criminal or punitive action will be taken.

17. Immediate Termination

The Contractor may immediately terminate if Subcontractor actions are detrimental to the business or Clients.

18. Change Orders

Any agreed changes to Services must be documented as a Change Order and attached to this Agreement.

19. Entire Agreement

This Agreement represents the full understanding between Contractor and Subcontractor and supersedes prior arrangements, except for the current £14/hr rate applying from December 1st, 2023.

20. Time Reporting

Subcontractor must submit weekly Service information as required by the Contractor; failure may delay payments.

21. Inspection of Services

Services must be accessible for inspection at all times. Subcontractor is responsible for Services until final acceptance by Contractor or Client.

22. Confidentiality

Subcontractors may not disclose Client information. Breaches may lead to legal action.

23. Changes to Services

Any changes to schedule or scope must be approved in writing by the Contractor. Unauthorized changes are not covered by insurance.

24. Personal Data

Subcontractors may not share Client personal information (phone, email, social media) for contract-related purposes.

25. Private Service Agreement

Subcontractors may not provide services to any Contractor Clients they worked with for 12 months after termination, without prior written consent.

26. Private Service Payment 

Breach of Clause 25 incurs a reasonable fee:

Less than 6 months with Client: £750

6–12 months with Client: £550

12 months–5 years with Client: £450

These are a pre-estimate of loss, not a penalty.

27. Control of Health Hazardous Conditions (CHHC)

Subcontractor must comply with the CHHC declaration provided by Contractor.

Signatures

By typing your full name below, you acknowledge you have read, understood, and agreed to all terms:

Contractor: Lynsey Church, Killermont Cleaning Ltd

Subcontractor: [Full Name]

Click here to download

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