Killermont Cleaning Ltd
Meadowbank House
Torrance
G64 4EQ
Client contract agreement with Killermont Cleaning Ltd
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The Parties. This Client contract Agreement (“Agreement”) is made between a business entity known as Killermont Cleaning Ltd with a mailing address of Meadowbank House, Torrance, Glasgow G64 4EQ (“Contractor”) and 1 individual know as (Typed name above) with a mailing address of (Typed address above ) (“Client ”) both of whom agree as follows:
2. Services Provided. Contractor agrees to provide Client with a cleaner and agreed products for contract clean on a weekly or fortnightly basis at the hourly rate of £20.00 per hour. Works will be carried out at the clients address as noted above. Contractor will, where possible provide the same cleaner on each visit at a time and day agreed by the client.
3. Change to normal cleaning schedule. Contractor may change cleaning day or time on a permanent or temporary basis. Any permanent changes will be communicated to the client prior to changes being implemented. Any temporary changes will be communicated as soon as possible. Due to any staff sickness or otherwise, it may be necessary for the contractor to change cleaning day or time at short notice.
4. Periods of cleaner absence. Contractor will, wherever practicable, supply cover during any periods of cleaner absence to match agreed day of clean. Where not possible to match agreed day, client will be offered an alternative day within the same week. Cleaning times may vary and change of cleaner or day may be necessary at short notice.
Should the Client be offered the agreed day and time with a different cleaner, the client may cancel that clean, however they will be charged the full clean should 24 hours notice not be provided to the contractor.
5.Responsibilies. Client is responsible for providing a safe working environment for cleaners supplied by the contractor. Client is responsible for providing a safe & clean working vacuum cleaner to be used within the clients premises.
The client must not request cleaners to carry out works out with the agreed cleaning schedule, as detailed within the Client Welcome Pack. Examples of such tasks include changing light bulbs, working above 2 meters in height, cooking, taking care of children or shopping. This list is not exhaustive.
6.Communication. Clients wishing to change cleaning days, times or cleaning requirements must inform the contractor via email to admin@killermontcleaning.co.uk Clients must not agree changes with the cleaner without prior communication with the contractor. Changes may include holidays, change of day or time.
Client must not request telephone numbers or social media links with any cleaner provided by contractor.
7.Payment & Invoicing. The contractor with provide an invoice for each clean carried out.
Clients must pay invoices within 24 hours of date sent. Invoices can be paid via bank transfer. Cheques are not accepted by the contractor. Clients must not pay cash to staff supplied by the contractor.
Subsequent cleans will not be booked until all invoices have been paid in full. Should an invoice be paid late or not paid in full, the next available clean may not be with the regular cleaner, however the contractor will try as best as possible to provide the regular cleaner, day and time.
8.Suspension of services. Contractor may suspend services, without prior notice, should any invoice remain outstanding. Any suspension of services due to outstanding invoices may result in the client being allocated an alternate cleaner, day or time when services are resumed.
Clients may suspend cleaning services for up to 3 weeks for periods of holidays. Clients wishing to suspend services beyond 3 weeks will no longer be included on weekly staffing rotas and the client will be processed as terminating the contract.
9.Insurance. Contractor will maintain public liability insurance to cover only the activities agreed between the client and contractor. Clients wishing to make a claim should communicate their claim in writing to the contractor at admin@killermontcleaning.co.uk within 24 hours of services provided by the contractor.
Payment for services provided should not be withheld by the client due to any reported claim, doing so will terminate the contract with immediate effect and result in further action taken to obtain all outstanding monies.
10. Access denied. Clients will be invoiced for any agreed clean where the cleaner is unable to gain access to the property or unable to carry out agreed works.
11.Private Agreement. Clients wishing to enter into any form of private cleaning agreement with any cleaner provided by the contractor may do so in line with the fees detailed below:
Service period provided by Contractor: Fee
0-6 Months 750.00
6-12 Months 500.00
12-24 Months 400.00
Above noted fees also apply for 6 months after termination of client contract with the Contractor. Fees should be paid prior to cleaner commencing private agreement.
12.Cancellation of services. Both parties must provide 4 weeks written notice should either party wish to cancel agreed services. Client will be responsible for payment of agreed hours for 4 weeks service should notice to Contractor not be adequately provided.
Contractor may cancel the contract with immediate effect should a client invoice remain outstanding.
During any period of cancellation, the contractor may provide any member of our cleaning team to carry out agreed works.
13.Late cancellation. Any client wishing to cancel a weekly or fortnightly clean, must do so within 24 hours notice of the clean to the Contractor. All cancellations must be communicated via email to admin@killermontcleaning.co.uk. Client will be invoiced for any cancellations where 24 hours notice has not been provided. Cancellation fees due to positive Covid cases will be decided on an individual basis.
14.Control of Health Hazardous conditions Declaration. (COHHC)
Client must agree to the COHHC declaration provided by the Contractor prior to services commencing.
By entering my full name (First and Last) into the field below, I acknowledge that I have read, understand and agree the above terms.
I agree that my typed signature and return of this document via the link below to the Contractor is legally binding.
Contractor Signature_ Miss Lynsey Church
Lynsey Church for Killermont Cleaning Ltd (Contractor)
